ServiceNow Certified Implementation Specialist – Software Asset Management — Question 194

License Change Projection works for which of the following change types? (Choose two.)

Answer options

• A. Normal
• B. Standard
• C. Critical
• D. Urgent
• E. Emergency

Correct answer: A, E

Explanation

License Change Projection is applicable for Normal and Emergency change types. Normal changes follow a defined process and can be planned, while Emergency changes are necessary to resolve critical issues quickly. Standard, Critical, and Urgent changes do not fit the criteria for License Change Projection.