ServiceNow Certified Implementation Specialist – Software Asset Management — Question 17

When creating custom products: (Choose the best answer.)

Answer options

• A. Custom products should not be tracked in ServiceNow.
• B. Custom products should not be created for anything included in the content library.
• C. Custom products are automatically created in the content library.
• D. Custom products should be created for anything included in the content library.

Correct answer: B

Explanation

The correct answer is B because custom products should only be created for unique offerings and not for items already available in the content library. Options A, C, and D are incorrect as they either misrepresent the tracking of custom products or suggest inappropriate practices regarding the content library.