ServiceNow Certified Implementation Specialist – Software Asset Management — Question 167

Which tab of the License usage view is used to reclaim software licenses that are not being used?

Answer options

• A. Reconciliation
• B. Entitlements
• C. Removal Candidates
• D. Reports
• E. Publishers
• F. Software Model Results

Correct answer: C

Explanation

The correct answer is C, as the 'Removal Candidates' tab specifically identifies software licenses that are not currently in use and allows for their reclamation. The other tabs, such as 'Reconciliation' and 'Entitlements', focus on managing and tracking license allocations rather than reclaiming unused licenses.