ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 65

Can an it_project_manager convert a task to a milestone?

Answer options

• A. Yes, it must be manually done from the project record.
• B. Yes, from the planning console right-click a task and select convert to milestone.
• C. No, the task must be deleted and re-created.
• D. No, this can only be done by an admin.

Correct answer: B

Explanation

The correct answer is B because the planning console allows users to easily convert tasks to milestones with a simple right-click action. Option A is incorrect as it does not provide the straightforward method available in the planning console. Options C and D are also incorrect because they unnecessarily complicate the process and suggest limitations that do not exist for project managers.