ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 32

If a user creates a new demand from the demand workbench, what state will the system save the record in?

Answer options

• A. approved
• B. open
• C. draft
• D. qualified

Correct answer: D

Explanation

The system saves the newly created demand in the 'qualified' state, as this indicates that the demand has been recognized but not yet finalized. The other options, such as 'approved', 'open', and 'draft', do not accurately represent the initial state of a new demand in this context.