ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 161

In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

Answer options

• A. Configure the Project form
• B. Export the project to XML format
• C. Import your project
• D. Create custom fields in your ServiceNow instance

Correct answer: D

Explanation

The correct answer is D because creating custom fields in ServiceNow is necessary to ensure that the data from Microsoft Project can be correctly mapped and imported. The other options do not address the prerequisite of having the custom fields set up in ServiceNow for a successful import.