ServiceNow Certified Implementation Specialist – IT Service Management — Question 84

A problem record is the Parent to what record?

Answer options

• A. Known Error
• B. Workaround
• C. Major Incident
• D. Problem Task
• E. Related Incidents

Correct answer: D

Explanation

The correct answer is D, Problem Task, as it is a specific task associated with managing the Problem record. The other options represent different aspects of incident and error management but are not direct children of a Problem record.