ServiceNow Certified Implementation Specialist – IT Service Management — Question 229

On the Release record, what are the available options on the Release phase list?

Answer options

• A. Requirement Gathering, Design, Build, Roll-out, Unit Testing, User Acceptance, Pilot
• B. Scoping, Design, Develop, Deployment, Unit Testing, Integration, Pilot
• C. Analyze, Design, Development, Build, Roll-out, QA, User Acceptance
• D. Requirement Gathering, Design, Development, Build, Deployment, QA, User Acceptance

Correct answer: D

Explanation

Option D is correct as it lists the phases typically included in a Release process, such as Requirement Gathering, Design, Development, Build, Deployment, QA, and User Acceptance. The other options contain phases that are not standard or include terms that do not fit the context of a Release phase, making them incorrect.