ServiceNow Certified Implementation Specialist – IT Service Management — Question 227

Which type of catalog item may be found in a Service Catalog?

Answer options

• A. Requested Items
• B. Record Producers
• C. Categories
• D. Execution Plans

Correct answer: B

Explanation

The correct answer is B, Record Producers, as they are specifically used to create catalog items in a Service Catalog. Requested Items represent requests made by users, Categories are organizational structures for items, and Execution Plans are not catalog items themselves, making them incorrect options.