ServiceNow Certified Implementation Specialist – IT Service Management — Question 188

Which of these can be defined using step based fulfillment in Catalog Builder? (Choose two.)

Answer options

• A. Approvals
• B. Subflow triggers
• C. Notifications
• D. Tasks
• E. Payment processing

Correct answer: A, D

Explanation

The correct answers are A and D because step-based fulfillment allows for the configuration of Approvals and Tasks as part of the process. Options B, C, and E do not fall under the specific functionalities provided by step-based fulfillment in Catalog Builder.