ServiceNow Certified Implementation Specialist – IT Service Management — Question 173

Released in Quebec, what tool enables you to delegate the creation and maintenance of common and simple use case Catalog Items to business users?

Answer options

• A. Catalog Wizard
• B. Catalog Designer
• C. Catalog Item Builder
• D. Catalog Builder

Correct answer: D

Explanation

The correct answer is D, Catalog Builder, as it is specifically designed to empower business users in creating and maintaining Catalog Items efficiently. The other options, while related to catalog management, do not offer the same level of delegation to business users for simple use cases.