ServiceNow Certified Implementation Specialist – IT Service Management — Question 171

What would you use to define a common grouping of configuration items such as all web servers in Miami?

Answer options

• A. CI class
• B. Dependent group
• C. CSDM component group
• D. Dynamic CI group

Correct answer: D

Explanation

The correct answer is D, as a Dynamic CI group allows for the automatic grouping of configuration items based on defined criteria, such as location. The other options do not specifically provide the same functionality for dynamic categorization of configuration items.