ServiceNow Certified Implementation Specialist – IT Service Management — Question 137

Which of the following catalog client script methods will modify the choice list options available to an end user on a catalog item?

Answer options

• A. onLaunch
• B. onLoad
• C. onSubmit
• D. onSave

Correct answer: B

Explanation

The correct answer is B, onLoad, as this method is triggered when the catalog item form is loaded, allowing modifications to the choice list options. Options A, C, and D are incorrect because they are not used for modifying choice lists; instead, they serve different purposes such as launching, submitting, or saving the form.