ServiceNow Certified Implementation Specialist – IT Service Management — Question 134

How are Features related to Products and Releases?

Answer options

• A. Emergency releases can include products and features
• B. Products have associated features, which are organized into releases
• C. Features are included in releases, not associated with products
• D. Products use features to define release types

Correct answer: B

Explanation

The correct answer is B because products are indeed linked to specific features that are structured within various releases. The other options are incorrect as they either misrepresent the relationship or imply that features are not connected to products.