ServiceNow Certified Implementation Specialist – Human Resources — Question 6

How many User Criteria Records may be applied to a single KB or KB Article?

Answer options

• A. Only two
• B. Only three
• C. Unlimited
• D. Only one

Correct answer: C

Explanation

The correct answer is C, as there is no limit to the number of User Criteria Records that can be associated with a KB or KB Article. The other options suggest a restriction that does not exist, which makes them incorrect.