ServiceNow Certified Implementation Specialist – Human Resources — Question 53

Who can generate the PDF document on an active HR Case?

Answer options

• A. Only the Assigned to person
• B. Only the Subject Person’s manager
• C. Only an HR manager
• D. Only the employee

Correct answer: A

Explanation

The correct answer is A because only the individual assigned to the HR case has the permissions required to generate the PDF document. The other options are incorrect as they represent roles that do not have the authority to perform this specific action.