ServiceNow Certified Implementation Specialist – Human Resources — Question 52

What are some of the benefits of having separate COE tables? (Choose two.)

Answer options

• A. Allows for an extra layer of security within the HR organization.
• B. Allows HR case agents to gather the right information based on the Service.
• C. Eliminates the need for an HR case agent.
• D. Eliminates the need to create database views.

Correct answer: A, B

Explanation

The correct answers A and B highlight that separate COE tables enhance security and allow for tailored information gathering by HR case agents. Options C and D are incorrect because having separate tables does not eliminate the need for HR case agents or remove the necessity for database views.