ServiceNow Certified Implementation Specialist – Human Resources — Question 41

What do Client Roles define?

Answer options

• A. Groups for the customer's clients.
• B. Roles that come into force if user uses a browser client.
• C. Named roles (eg VP of Operations, SVP Sales) for a customer’s clients.
• D. Access for new hires, employees, alumni, contingent, and contract workers.

Correct answer: D

Explanation

The correct answer is D because Client Roles determine the access levels for various types of personnel, including new hires and contract workers. Options A, B, and C misinterpret Client Roles as being about categorization or specific job titles rather than access permissions.