ServiceNow Certified Implementation Specialist – Human Resources — Question 25

If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?

Answer options

• A. When the HR plugins are installed, the necessary HR roles are added to the Admin role.
• B. The roles were manually granted by a ServiceNow security user.
• C. The Admin will always have access to all HR tables and data.
• D. The roles were manually granted by an HR Admin.

Correct answer: A

Explanation

The correct answer is A because when HR plugins are installed, they automatically add the relevant HR roles to the Admin role, granting immediate access. Options B and D are incorrect as they suggest manual intervention, which is not the case here. Option C is misleading since Admin access is role-based and not universal to all tables and data without the appropriate roles.