ServiceNow Certified Implementation Specialist – Human Resources — Question 159

After an HRSD implementation, what capabilities exist for a System Administrator attempting to impersonate an HR member once the HR Admin role has been removed? (Choose two.)

Answer options

• A. System Admin can grant scoped HR roles.
• B. System Admin can view HR Cases and confidential profile information.
• C. System Admin cannot grant scoped HR roles.
• D. System Admin cannot view HR Cases and confidential profile information.

Correct answer: C, D

Explanation

The correct answers are C and D because once the HR Admin role has been removed, the System Administrator loses the ability to grant scoped HR roles and to view HR Cases and confidential profile information. Options A and B are incorrect as they imply that the System Administrator retains these capabilities, which is not the case after the role removal.