ServiceNow Certified Implementation Specialist – Human Resources — Question 119

When configuring the Onboarding Lifecycle Event, the HR Admin did not select an Audience for the 'Select a Desk' task. If a remote employee is being onboarded. how does the system handle this task?

Answer options

• A. The Lifecycle Event rescind process will be triggered
• B. The activity will be skipped
• C. The Lifecycle Event will be canceled
• D. The activity will be triggered and must be manually closed

Correct answer: D

Explanation

The correct answer is D because when no Audience is selected, the system defaults to executing the task but requires manual closure. Option A is incorrect as the rescind process does not apply here. Option B is wrong because the task isn't skipped; it still occurs. Option C is also incorrect since the Lifecycle Event isn't canceled in this situation.