ServiceNow Certified Implementation Specialist – Human Resources — Question 114

In Employee Document Management, which of the following statements is true for legal holds?

Answer options

• A. Legal Holds are permanent and cannot be removed
• B. Legal Holds may be placed on a group of HR profiles
• C. Legal Holds may be placed on either a Document Type or an individual employee’s HR Profile
• D. Legal Holds may be manually placed on individual employee documents

Correct answer: C

Explanation

The correct answer is C because legal holds can indeed be applied to specific Document Types or to individual HR Profiles. Option A is incorrect as legal holds can be lifted; option B is misleading as legal holds can be placed on profiles but not exclusively on groups; option D is also incorrect since while individual documents can be placed under legal holds, the statement is too narrow compared to option C.