ServiceNow Certified Implementation Specialist – Human Resources — Question 113

What kinds of records can be created using HR Service Activities? (Choose two.)

Answer options

• A. Workflows
• B. Approvals
• C. HR Templates
• D. Tasks

Correct answer: B, D

Explanation

The correct answers are B and D because HR Service Activities allow for the creation of Approvals and Tasks as part of managing HR processes. Workflows and HR Templates are not directly created through HR Service Activities, making them incorrect options.