ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 47

Configuration items (CIs) track what type of information? (Choose two.)

Answer options

• A. Financial
• B. Operational
• C. Lifecycle
• D. Contractual
• E. Relationship

Correct answer: B, E

Explanation

The correct options are B and E because configuration items (CIs) primarily focus on operational information regarding the functioning of the system and its relationships with other components. Options A, C, and D do not align with the core purpose of CIs, which is more about operational status and connections rather than financial, lifecycle, or contractual details.