ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 24

What is the process of restructuring data to maintain consistency?

Answer options

• A. Integration
• B. Normalization
• C. Discovery
• D. Service Mapping

Correct answer: B

Explanation

Normalization is the correct answer as it specifically refers to the process of organizing data to reduce redundancy and improve data integrity. Integration, Discovery, and Service Mapping do not focus on restructuring data to maintain consistency; they serve different purposes in data management and IT service management.