ServiceNow Certified Implementation Specialist – Hardware Asset Management — Question 23

A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

Answer options

• A. Manage its procurement, maintenance, or retirement
• B. Track its operational information
• C. Track its monetary value or costs
• D. Manage its associated license, warranty, or lease contracts
• E. Know its relationships to other assets in the CMDB

Correct answer: A, C, D

Explanation

The correct answers, A, C, and D, pertain to the management and financial aspects of the component, which are essential for categorizing it as an IT asset. Options B and E focus on operational tracking and relationships, which are relevant to configuration items (CIs) but not necessary for designating an IT asset.