ServiceNow Certified Implementation Specialist – Field Service Management — Question 32

When a dynamic scheduling task filter's auto assignment frequency is set to immediate, what happens?

Answer options

• A. Tasks are auto-assigned as soon as they are ready to be assigned
• B. Tasks which are ready to be assigned are selected at the defined interval and assigned
• C. Tasks are auto-assigned as soon as they reach the qualified state
• D. Tasks are added to a batch and auto assigned at the defined interval

Correct answer: A

Explanation

When the auto assignment frequency is set to immediate, tasks that are ready for assignment are assigned right away without delay, which is why option A is correct. The other options describe various intervals or conditions for task assignment, which do not apply when the frequency is immediate.