ServiceNow Certified Implementation Specialist – Field Service Management — Question 3

What state must a work order request be in to set dependencies for work order tasks?

Answer options

• A. Draft
• B. Approved
• C. Qualified
• D. Waiting Approval
• E. Awaiting Qualification

Correct answer: E

Explanation

The correct answer is E, Awaiting Qualification, because dependencies for work order tasks can only be set when a work order request is in this state. The other options, such as Draft, Approved, Qualified, and Waiting Approval, do not allow for the configuration of task dependencies.