ServiceNow Certified Implementation Specialist – Field Service Management — Question 20

If you are using auto-routing or auto-dispatch, what must be set in system properties for precise time estimates?

Answer options

• A. Latitude and longtitude for Google Maps API
• B. Private Key and Client ID for Google Maps API
• C. Geocoding for Google Maps API
• D. Distance Matrix for Google Maps API

Correct answer: B

Explanation

The correct answer is B because the Private Key and Client ID are essential for authenticating requests to the Google Maps API, enabling accurate time estimates. Options A, C, and D are not required for precise time calculations; instead, they pertain to location data and distance information, which, while useful, do not ensure accurate time estimates on their own.