ServiceNow Certified Implementation Specialist – Event Management — Question 69

Impacted services for alerts are calculated using data from which table?

Answer options

• A. cmdb_ci_hardware
• B. em_impacted_svc
• C. cmdb_ci_rei
• D. svc_ci_assoc

Correct answer: D

Explanation

The correct answer is D, svc_ci_assoc, as this table specifically associates services with alerts, allowing for the identification of impacted services. The other options do not directly relate to the calculation of impacted services for alerts, as they pertain to different aspects of service management or configuration items.