ServiceNow Certified Implementation Specialist – Event Management — Question 42

What does Operational Intelligence proactively identify before they cause service outages?

Answer options

• A. Missing CMDB data
• B. Defects
• C. Alert correlations
• D. Orphaned CIs
• E. Anomalies

Correct answer: E

Explanation

Operational Intelligence is designed to detect anomalies that could lead to service outages, allowing organizations to address issues proactively. While missing CMDB data, defects, alert correlations, and orphaned CIs are important aspects of IT management, they do not directly relate to the proactive identification of potential outages in the same way that anomalies do.