ServiceNow Certified Implementation Specialist – Discovery — Question 31

Which of the choices below best represent key capabilities of a ServiceNow ITOM Enterprise solution? (Choose two.)

Answer options

• A. Create an Engaging User Experience
• B. Build New Apps Fast
• C. Manage Hybrid Clouds
• D. Proactively Eliminate Service Outages

Correct answer: C, D

Explanation

The correct answers, C and D, reflect the core functionalities of a ServiceNow ITOM Enterprise solution, which focuses on managing hybrid cloud environments and proactively addressing service interruptions. Options A and B, while important, do not specifically align with the primary objectives of ITOM solutions.