ServiceNow Certified Implementation Specialist – Discovery — Question 30

Which of the following choices explain differences between Service Mapping and Discovery? (Choose two.)

Answer options

• A. Discovery requires agent installation to find hardware devices, Service Mapping requires agents for software.
• B. Discovery finds applications and devices on your network, Service Mapping monitors those devices.
• C. Discovery utilizes IP address ranges for initial discovery, Service Mapping uses entry points.
• D. Discovery addresses inventory-related use-cases, while Service Mapping allows for the creation of accurate maps of application service topologies.

Correct answer: C, D

Explanation

The correct answers are C and D. Option C is accurate because Discovery uses IP address ranges for initial scans, while Service Mapping uses entry points to create detailed service maps. Option D is also correct since Discovery is primarily concerned with inventory, while Service Mapping specifically allows for the mapping of application service topologies, which is a more complex task.