ServiceNow Certified Implementation Specialist – Deployment and Field Service Management — Question 11

Which ServiceNow solution creates automatic relationships?

Answer options

• A. IntegrationHub ETL
• B. Discovery
• C. Workflow Studio
• D. Service Mapping

Correct answer: B

Explanation

The correct answer is B, Discovery, which automatically identifies and maps relationships between configuration items in your IT environment. Options A, C, and D do not focus on automatic relationship creation; IntegrationHub ETL is primarily for data integration, Workflow Studio is for designing workflows, and Service Mapping is for visualizing service dependencies.