ServiceNow Certified Implementation Specialist – Customer Service Management — Question 254

Application Scoping from a security perspective brings the following benefits: (Choose two.)

Answer options

• A. Improves instance security by limiting access to other applications on the instance
• B. Scoped applications prevent versioning for complex instances
• C. Scoping hold the records and acts as a container for the desired CSM applications
• D. Scoped applications limits autonomy and control of all aspects of the CSM application

Correct answer: A, C

Explanation

The correct answers, A and C, highlight how Application Scoping enhances security by limiting access and organizing applications effectively. Option B is incorrect because scoped applications can actually help with versioning rather than prevent it, and option D is wrong as it misrepresents the purpose of scoping, which is to provide better control, not limit it.