ServiceNow Certified Implementation Specialist – Customer Service Management — Question 237

How are consumers related to households?

Answer options

• A. Household Member table
• B. Location table
• C. Household field on the Consumer record
• D. Consumers are not related to Households

Correct answer: A

Explanation

The correct answer is A, as the Household Member table establishes the relationship between consumers and households. Options B and C do not directly define this connection, while option D incorrectly states that there is no relationship.