ServiceNow Certified Implementation Specialist – Customer Service Management — Question 227

Which table stores consumer addresses?

Answer options

• A. cmn_location
• B. csm_consumer_user
• C. csm_consumer_address
• D. cmn_location_type

Correct answer: A

Explanation

The correct answer is A, cmn_location, as it is specifically designated for storing location data, including consumer addresses. Options B and C pertain to user and address specifics but do not serve as the primary storage for consumer addresses. D, cmn_location_type, categorizes different types of locations and does not hold actual address data.