ServiceNow Certified Implementation Specialist – Customer Service Management — Question 221

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is True because partner admin contacts are granted permissions that allow them to access data from both their own partner accounts and the associated customer accounts. The option False is incorrect as it suggests that partner admins do not have such access.