ServiceNow Certified Implementation Specialist – Customer Service Management — Question 207

Which ServiceNow products can be integrated out-of-the-box with CSM? (Choose three.)

Answer options

• A. ITOM Event Management
• B. Risk Management
• C. Strategic Portfolio Management
• D. DevOps
• E. Financial Management

Correct answer: A, C, E

Explanation

The correct answers, A, C, and E, are products that provide built-in compatibility with CSM, allowing for easy integration. Options B and D do not offer the same level of out-of-the-box integration with CSM, making them less suitable in this context.