ServiceNow Certified Implementation Specialist – Customer Service Management — Question 155

Now Create provides a prescriptive methodology, leading practices, and accelerators to help with ServiceNow implementations and upgrades. How many sequential project phases and exit gates are there in the Now Create Methodology?

Answer options

• A. Three
• B. Five
• C. Four
• D. Six

Correct answer: B

Explanation

The correct answer is B, as the Now Create Methodology comprises five sequential project phases and exit gates, which guide the implementation process. Options A, C, and D are incorrect because they do not accurately reflect the total number of phases and gates involved in this methodology.