ServiceNow Certified Implementation Specialist – Customer and Industry Workflows — Question 14

What API does Cloud Provisioning and Governance utilize to add and update entries in the CMDB?

Answer options

• A. Identification Reconciliation Engine
• B. CMDBTransformUtil
• C. CMDBGroupAPI
• D. CI Reconciliation API

Correct answer: C

Explanation

The correct answer is C, CMDBGroupAPI, as it is specifically designed for managing entries in the CMDB within Cloud Provisioning and Governance. The other options, while related to CMDB functions, do not serve the purpose of adding or updating entries as effectively as the CMDBGroupAPI.