ServiceNow Certified Implementation Specialist – Application Portfolio Management — Question 16

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

Answer options

• A. 7
• B. 8
• C. 10
• D. 6

Correct answer: D

Explanation

The correct answer is D, as the capability hierarchy supports six levels in its series. Options A, B, and C are incorrect because they exceed the maximum of six levels established for the capability hierarchy.