ServiceNow Certified Application Developer — Question 131

When debugging Email Notifications, what must you check on a user record? (Choose two.)

Answer options

• A. Active must be true.
• B. The Email field must have a valid value.
• C. The user must not be locked out.
• D. The First name and Last name fields must have values.
• E. Delegation must be enabled.

Correct answer: A, B

Explanation

The correct choices are A and B because an active status is necessary for the user to receive notifications, and a valid email address is required to send the notifications. Options C, D, and E, while potentially relevant to user functionality, do not directly impact the ability to send Email Notifications.