Professional Scrum Master II (PSM II) — Question 184

At the seventh Sprint Review, the stakeholders seem disappointed and angry. When asked about it, they say the product being built will not meet their needs and will cost more than they anticipated spending. What factors may have led to this? (Choose three.)

Answer options

• A. Changes to the project plan were not adequately documented and shared. The change request procedure was not diligently followed.
• B. The Scrum Master has not ensured transparency.
• C. The Product Owner has not been interacting frequently with the stakeholders and kept them aware of the progress of the project.
• D. The Project Management Office (PMO) and its project managers have not been adequately engaged, causing the project plan to become inaccurate.
• E. The stakeholders were not allowed to enter the development area, or be present at the Daily Scrum.
• F. The stakeholders have not been using the Sprint Reviews to actively engage, and inspect and evaluate progress.

Correct answer: B, C, F

Explanation

The correct answers, B, C, and F, highlight the lack of transparency, inadequate communication from the Product Owner, and insufficient engagement from stakeholders during Sprint Reviews, which are all critical for aligning expectations. Options A and D focus on documentation and PMO involvement, which, while important, do not directly address the immediate communication failures that led to stakeholder dissatisfaction.