SAP Certified Application Associate – SAP S/4HANA Sales (2022) — Question 15

You want to automatically supply your customers with an alternative material if the ordered material is not available.
How would you do this?

Answer options

• A. Create an assortment module that determines the permitted substitution materials.
• B. Create a material determination record with an appropriate substitution reason.
• C. Ensure all affected orders are included in a backorder processing run.
• D. Create a material listing that includes both the ordered and substitution materials.

Correct answer: B

Explanation

The correct answer is B because creating a material determination record with a substitution reason allows for systematic handling of out-of-stock situations. Option A is incorrect as it focuses on assortment modules rather than records. Option C does not directly address the automatic substitution process. Option D fails to specify the necessary reason for substitution.