Salesforce Health Cloud Accredited Professional — Question 3

Bloomington Caregivers is implementing Virtual Care in Health Cloud.
Which three steps are required as part of the setup? (Choose three.)

Answer options

• A. Connect to an external electronic health record (EHR) scheduling system.
• B. Assign Health Cloud Video Calls permission set.
• C. Set up and configure Salesforce Scheduler.
• D. Install the Virtual Care unmanaged package.
• E. Configure Provider Search.

Correct answer: A, B, C

Explanation

The correct steps for implementing Virtual Care include connecting to an external EHR scheduling system, assigning the Health Cloud Video Calls permission set, and configuring Salesforce Scheduler, as these are crucial for enabling the virtual care capabilities. Installing the unmanaged package and configuring Provider Search, while potentially useful, are not mandatory steps for the setup in this context.