Salesforce Health Cloud Accredited Professional — Question 2

Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org? (Choose three.)

Answer options

• A. Make data protection details available in records.
• B. Enable contacts to relate to multiple accounts.
• C. Log a support case to have person accounts enabled.
• D. Enable Chatter settings from Setup.
• E. Enable person accounts from Setup.

Correct answer: C, D, E

Explanation

The correct options C, D, and E are essential for the Health Cloud installation as enabling person accounts requires a support case, and Chatter settings need to be activated for the package's functionality. Options A and B are not prerequisites for the installation of the Health Cloud managed package.