Salesforce Field Service Lightning Consultant (legacy) — Question 29

Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.

In which two ways should the Consultant show this relationship? (Choose two.)

Answer options

• A. Create the Service Territory Location as a Location lookup field.
• B. Add the Service Territory Location Related List on the Service Territory page layout.
• C. Add the Service Territory Location Related List on the Location page layout.
• D. Create the Service Territory Location as a Service Territory lookup field.

Correct answer: B, C

Explanation

The correct answers are B and C because adding the Service Territory Location Related List to both page layouts allows users to see the association directly. Options A and D incorrectly suggest using lookup fields, which do not visually display the relationship as effectively as the related lists do.