Salesforce Certified Field Service Consultant — Question 26

When installing solar panels, technicians at Ursa Major Solar (UMS) use a liquid sealant to prevent rain and snow from penetrating roofs. To track the inventory and account for costs, the sealant comes in large barrel containers and has been added as a product to the price book. Installation jobs use a very small amount of sealant, so technicians will divide the large barrels into smaller sized containers to avoid having to carry around so much product.

What should the field service administrator consider to keep the inventory levels accurate?

Answer options

• A. Utilize unit of measure or quantity on the product required since field service does not recognize both.
• B. Instruct the technicians to use the original barrel containers since smaller sizes cannot be tracked.
• C. Create a different product record for each possible size since quantity must be a whole number.
• D. Ensure the unit of measure on the product and the product required record are the same.

Correct answer: C

Explanation

The correct answer is C because creating separate product records for each size allows for accurate tracking of inventory in different measurements. Options A and B are incorrect as they do not address the need for precise inventory tracking, and option D, while relevant, does not solve the issue of needing different records for various sizes.