Salesforce Certified Field Service Consultant — Question 14

Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.
Which action should a consultant recommend?

Answer options

• A. Check ‘Keep These Appointments Scheduled’.
• B. Include a Match Fields work rule.
• C. Assign a high efficiency score.
• D. Link rules to Relevance Groups.

Correct answer: B

Explanation

The correct answer is B because including a Match Fields work rule will ensure that the contractor is paired with appointments that fall within the specified travel limit. The other options do not specifically address the need to limit travel distance and would not effectively manage the contractor's appointments based on location.